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Returns · At Tulane’s Closet we’re here to make your life and your pet’s life easier after surgery. · If for any reason, you would like to return your Cover Me by Tui, we are happy to refund your purchase price (minus the shipping and handling charges). · Please call us on (03) 9708 2226 within 3 days of receiving your “Cover Me by Tui” post- surgical pet garment. · Please return your pet’s Cover Me by Tui in original packaging with a copy of the receipt. Payment Methods · We accept Direct Deposit, Money Order, Cash or Cheque. · If you prefer to pay with a  money order, personal cheque,  then please call (03) 9708 2226 and our sales manager will help you directly. They will be happy to take your order, determine the freight and sales tax if applicable and advise you of the total. All orders paid with a personal cheque will be held until all funds are available. This may cause up to a 2 week delay. Shipping Information · Shipping costs are calculated at the time of purchase and determined by product weight and quantity.  · We can ship to P.O. Boxes Privacy Notice This privacy notice discloses the privacy practices for www.tulanescloset.com.au. This privacy notice applies solely to information collected by this web site. It will notify you of the following: What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information. How policy changes will be communicated. Information Collection, Use, and Sharing  We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. Name, address, phone number, e-mail address and credit card information We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information  You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: · See what data we have about you, if any. · Change/correct any data we have about you. · Have us delete any data we have about you. · Express any concern you have about our use of your data. Security  We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Changes to this Policy We may make changes to this privacy notice from time to time. You may check back on this page at any time to see our current policy. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone on (03) 9708 2226 or via email.
P  (03) 9708 2226